FAQs

📩 How can I contact Trendvore?

You can reach our customer support team anytime at trendvore@trendvore.com. We’re always happy to help and usually respond within 24 hours!

🌍 Do you ship worldwide?

To maintain the fastest service and highest quality control, we currently focus exclusively on the United States market. We offer FREE Standard Shipping on all US orders.

🏢 Where do your orders ship from?

We work with global fulfillment partners and specialized manufacturers around the world to bring you the internet's most unique products. To ensure you get the best pricing, your items are shipped directly from our partner facilities.

🔄 Can I change or cancel my order?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. After this window, your order enters the processing phase and cannot be canceled. However, you can easily return it for a refund once you receive it.

💳 What payment methods do you accept?

We accept all major secure payment methods including VISA, Mastercard, American Express, and PayPal.

🕐 How long does processing and shipping take?

  • Processing Time: 1–3 business days (Monday to Friday).

  • US Delivery: 7–12 business days. Once shipped, you’ll automatically receive a secured tracking number via email to follow your package every step of the way.

❌ What if my order is lost or delayed?

Don't worry, you are 100% protected. If your package hasn’t arrived within 30 days after shipping, you are automatically eligible for a full refund.

🔁 How can I return an item?

Easy! Just email us at trendvore@trendvore.com with your order number and the reason for your return. Our team will guide you through our hassle-free return process.

💥 What if I received a defective or damaged item?

We are so sorry about that! If your item arrives damaged or incorrect, please contact us immediately at trendvore@trendvore.com with:

  1. Your order number

  2. A clear photo of the issue We will ship you a brand-new replacement for free or issue a full refund. No hard feelings!

💸 When will I receive my refund?

All refunds are issued back to your original payment method. Once processed, it usually takes 7–10 business days for the funds to reflect on your bank or credit card statement.